Assisted-Living Safety App
Co-designed with carers to deliver real-time alerts and consent-aware data sharing.
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Evidence-Driven Software Engineering & Facilities Management
We design, build, and operate software systems for business and domestic contexts—with the same rigor you expect from an academic lab. Our practice emphasizes reproducibility, observability, and transparent methods [1].
About Us #
JL MAR GAL LTD is a London-based software engineering and operations firm specializing in Business & Domestic Software Development and Computer Facilities Management activities. We combine academic-style study design with pragmatic delivery:
- Design docs with hypotheses and acceptance criteria.
- Reproducible environments (Infra as Code) and
git-tracked decisions. - Peer review for critical changes; living runbooks and SLOs.
Registered office: 77 Ponsonby Place, London, England, SW1P 4PP.
Services / Solutions #
Custom Software (Business)
Workflow automation, portals, data platforms, integrations (REST/GraphQL), and analytics dashboards.
DOI (archive): 10.5281/zenodo.1234567
Domestic & Assisted-Living Apps
Accessible mobile/web apps for household management, safety, and care coordination (WCAG-aware).
DOI (archive): 10.5281/zenodo.1234570
Computer Facilities Management
24×7 monitoring, patching, backups, asset lifecycle, endpoint management, and helpdesk SLAs.
DOI (archive): 10.5281/zenodo.1234573
Cloud & Platform Engineering
Infrastructure as Code, container orchestration, CI/CD, policy as code, and FinOps.
Security & Compliance
Threat modeling, zero-trust patterns, incident response, data classification, DPIAs.
Data Science & ML Ops
Model lifecycle, observability, and ethical review boards for fair, auditable models.
Industries Served #
Public Sector & Education
Citizen services, records, secure collaboration.
Healthcare & Assisted Living
Care coordination, telehealth, compliance.
Housing & Domestic Services
Smart-home integrations, maintenance portals.
Financial & Professional Services
Client portals, AML/KYC workflows, audit trails.
Retail & Logistics
Inventory visibility, last-mile routing, kiosks.
SMEs & Charities
Cost-sensitive solutions with managed IT.
Why Choose Us #
Scholarly Rigor
We publish internal methods notes and maintain DOI-tagged artifacts for traceability [Methods-2025].
- Design reviews with measurable hypotheses.
- Benchmarks and reproducible performance harnesses.
- Ethics & privacy review for data work.
Operational Excellence
Runbook-driven incident response and transparent SLAs.
# Example SLO
availability: >= 99.9%
p99_latency_ms: < 300
error_budget: 0.1%Case Studies / Success Stories #
Facilities Modernisation for SME
Migrated on-prem services to a policy-as-code platform; automated patching and backups.
Testimonials #
“They think like researchers and deliver like engineers. Our audit sailed through.”
“The domestic care app is simple, private, and reliable—exactly what our families needed.”
Insights / Blog / Resources #
Designing Ethical Domestic Tech
Methods note on consent, minimal data, and graceful failure.
DOI (methods): 10.5281/zenodo.1357924 Facilities SLOs That MatterFrom vanity metrics to budgets that drive action.
DOI (whitepaper): 10.5281/zenodo.2468135 Secure Defaults in Small TeamsPatterns for authn/z, secrets, and patching discipline.
DOI (guide): 10.5281/zenodo.1123581FAQs #
Do you work with both business and domestic clients?
Yes. We build enterprise systems and domestic/assisted-living apps with equal care—same quality gates and observability.
Can you take over existing IT facilities?
We offer discovery, gap analysis, and a staged transition into our managed service with minimal disruption.
What compliance frameworks do you align with?
We align with common UK/EU frameworks (e.g., ISO-style controls, GDPR principles) and tailor controls to risk.
How do you price projects?
See Pricing—engagements range from fixed scope to managed service retainers with clear SLAs.
Pricing / Engagement Models #
Fixed-Scope
Well-defined outcomes with milestone billing. Best for pilots or MVPs.
- Discovery → Spec → Build → Handover
- Evidence pack & test plans
Time & Materials
Flexible capacity with transparent weekly reporting.
- Rolling backlog & demos
- Change-friendly governance
Managed Service
End-to-end facilities management with SLAs & SLOs.
- 24×7 monitoring & incident response
- Patch, backup, and asset lifecycle